Xelomira (“we”, “our”, “us”) is the data controller of information collected through Xelomira.com.
Address: Talent Garden Calabiana, Via Arcivescovo Calabiana 6, 20139 Milano (MI), Italy
Telephone: +39 02 8294 2387
Email: privacy@xelomira.com
2. Information we collect
Usage data: pages visited, in-game events, device type, approximate location, IP address, and log files.
Account details (optional): email, display name, password hash, and saved preferences.
Support requests: content of your messages, attachments, and diagnostics.
Cookies and trackers: identifiers that help remember settings, measure performance, deliver ads, and protect security.
3. Purposes of processing
We use your data to:
Provide and improve our services.
Save progress and personalize your experience.
Secure accounts and prevent misuse.
Offer customer support.
Comply with legal obligations.
4. Legal bases
Processing is based on:
Performance of a contract (to deliver the games you request).
Legitimate interests (ensuring security, measuring usage, preventing abuse).
Consent (where required for cookies, marketing, or optional features).
Legal obligations (retaining information as required by law).
5. Sharing of data
We may share limited data with:
Hosting providers and technical partners supporting our platform.
Analytics and advertising partners, only with necessary safeguards.
Authorities, if required by applicable law.
We never sell personal data to third parties.
6. Data retention
We retain personal information only as long as necessary:
Account data remains while your account is active.
Usage and log data are typically stored for a short technical period before anonymization.
Support requests are kept until resolved and for a reasonable backup period.
7. Your rights
As an EU resident you may request:
Access to personal data we hold.
Correction of inaccurate details.
Deletion when data is no longer needed.
Restriction or objection to certain processing.
Portability of information you provided.
Requests can be made by contacting us via the details above.